Privacy Policy

At Somers Town Community Association, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check with us occasionally to ensure that you’re happy with any changes.

Any questions regarding this Policy and our privacy practices should be sent by email to sarah@somerstown.org.uk or by writing to Somers Town Community Association 150 Ossulston Street London NW1 1EE. Alternatively, you can telephone 02073886088.

Who are we?

We are Somers Town Community Association a community anchor with a 30 year history of providing essential services/activities to the ward of St Pancras and Somers Town, Somers Town Community Association is a registered charity (no. 292440) and company limited by guarantee (no 1903408). The registered address is 150 Ossulston Street London NW1 1EE.

Somers Town Community Association comprises of Somers Town Community Centre, The St Pancras and Somers Town Living Centre, Somers Town Job Hub and Somers Town Community Nursery.

How do we collect information from you?

We obtain information about you when you use our services/activities, for example signing in sheets, registers, surveys, registration forms.

What type of information is collected from you?

The personal information we collect might include your name, address, email address and information regarding what services/activities are accessed and when.

How is your information used?

We may use your information to:

  • to carry out our obligations arising from any contracts entered into by you and us
  • seek your views or comments on the services/activities we provide
  • notify you of changes to our services
  • send you communications which you have requested and that may be of interest
  • to support the development and improvement of our programme of activities and services;
  • process a grant or job application.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example HR, Financial, Safeguarding). We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant legislation (see also Retention Policy)

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

Third Party Service Providers working with or on our behalf: We may pass your information to our third party service providers and other associated organisations for the purposes of completing tasks and providing services to you in partnership or on our behalf.

However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties
beyond Somers Town Community Association and our core consortia partners, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about the work we do, then you can select this choice by ticking the relevant box on the form on which we collect information.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent.

We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email sarah@somerstown.org.uk or telephone on 02047 388 6088.

How you can access and update your information

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at sarah@somerstown.org.uk or write to us at Somers Town Community Association 150 Ossulston Street London NW1 1EE Alternatively, you can telephone 0207 300 6088.

You have the right at any time to ask for a copy of the information Somers Town Community Association hold about you (we may charge £10 for information requests) to cover our costs in providing you with details of the information we hold about you.

Security precautions in place to protect the loss, misuse or alteration of your information.

When you give us personal information, we take steps to ensure that it’s treated securely.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

16 or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or
under‚ please get your parent/guardian’s permission beforehand whenever you provide us
with personal information.

Transferring your information outside of Europe

As part of the services offered to you through our website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in April 2018.