Privacy Policy
At Somers Town Community Association, we’re committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check with us occasionally to ensure that you’re happy with any changes.
Any questions regarding this Policy and our privacy practices should be sent by email to sarah@somerstown.org.uk or by writing to Somers Town Community Association 150 Ossulston Street London NW1 1EE. Alternatively, you can telephone 02073886088.
Who are we?
We are Somers Town Community Association a community anchor with a 30 year history of providing essential services/activities to the ward of St Pancras and Somers Town, Somers Town Community Association is a registered charity (no. 292440) and company limited by guarantee (no 1903408). The registered address is 150 Ossulston Street London NW1 1EE. Somers Town Community Association comprises of Somers Town Community Centre, The St Pancras and Somers Town Living Centre, Somers Town Job Hub and Somers Town Community Nursery.
How do we collect information from you?
We obtain information about you when you use our services/activities, for example signing in sheets, registers, surveys, registration forms.
What type of information is collected from you?
The personal information we collect might include your name, address, email address and information regarding what services/activities are accessed and when.
How is your information used?
We may use your information to:
· to carry out our obligations arising from any contracts entered into by you and us
· seek your views or comments on the services/activities we provide
· notify you of changes to our services
· send you communications which you have requested and that may be of interest
· to support the development and improvement of our programme of activities and services;
· process a grant or job application.
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example HR, Financial, Safeguarding). We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant legislation (see also Retention Policy)
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Third Party Service Providers working with or on our behalf: We may pass your information to our third party service providers and other associated organisations for the purposes of completing tasks and providing services to you in partnership or on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond Somers Town Community Association and our core consortia partners, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
Your choices
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about the work we do, then you can select this choice by ticking the relevant box on the form on which we collect information.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email sarah@somerstown.org.uk or telephone on 02047 388 6088.
How you can access and update your information
The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at sarah@somerstown.org.uk or write to us at Somers Town Community Association 150 Ossulston Street London NW1 1EE Alternatively, you can telephone 0207 300 6088.
You have the right at any time to ask for a copy of the information Somers Town Community Association hold about you (we may charge £10 for information requests) to cover our costs in providing you with details of the information we hold about you.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely. Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Transferring your information outside of Europe
As part of the services offered to you through our website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
Website
This policy relates to Somers Town Community Association and its websites:-
· http://somerstown.org.uk/ (“the Site”) which is owned by Somers Town Community Association (“We/Us”), whose registered address is 150 Ossulston Street London NW1 1EE (Registered Charity 292440, and Company Limited by Guarantee 1903408).
· https://www.thelivingcentre.org/ (“the Site) which is owned by Somers Town Community Association (“We/Us”) whose registered address is 150 Ossulston Street London NW1 1EE (Registered Charity 292440, and Company Limited by Guarantee 1903408).
Information gathering and usage
We collect the following types of information from users of our website (“Users”):
● Information input by Users as part of the process of registration to use our website;
● Email addresses of Users who communicate with us via email;
● Information volunteered by Users in the course of use of our website (such as, for example, survey responses); and
● Analytics and tracking data about Users site usage.
Unless we obtain your permission, information that is identifiable as relating to you (i.e. it has not been edited to make it anonymous) is not shared with or sold to other organizations for commercial purposes, other than under the following circumstances:
● If it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law.
● If we transfer information about you if Somers Town Community Association is acquired by or merged with another organisation, other than an organisation established by us and controlled by us.
In this event, Somers Town Community Association will notify you before information about you is transferred and becomes subject to a different privacy policy.
Your rights
You have the right to request we remove all identifiable information we store on you. Including the removal of any email subscriptions. To do so, please email sarah@somerstown.org.uk
The data we hold on you will be removed from our systems after a reasonable period, unless we need to keep the information for legal or auditing purposes.
Cookies
A “cookie” is a small software file stored temporarily (session cookie) or placed on your computer’s hard drive (persistent cookie). The main purpose of a cookie is to allow a web server to identify a user’s computer and web browser, and tailor web pages and/or login information to the user’s preferences. Cookies help us promptly display the information You need and other information which We consider to be of interest to You.
By gathering and remembering information about your website preferences through cookies We can provide a better web and marketing experience. Cookies don’t give us access to users’ computers, and the information we collect through cookies doesn’t include personal information.
Essential cookies: Some of the cookies we use are critical to the functionality of our site. They are used to keep a user logged into the site and remember relevant information when the user returns to the site and uses the service.
Functional cookies: We also use certain cookies to track users’ activities on the site, understand their preferences within the Site and improve their user experience.
Marketing cookies: A third set of cookies is provided by third parties and allows us to deliver customised marketing information to our customers based on their site usage profile and avoid delivering irrelevant marketing to customers.
Controlling cookies: you can accept or decline the use of cookies through a functionality built into your web browser. To learn more how to control cookie settings through your browser:
● “Private Browsing” setting and cookie setting in FireFox
● “Incognito” and cookie setting in Chrome
● “InPrivate” and cookie setting in Internet Explorer, or
● “Private Browsing” and cookie setting in Safari
If You want to learn more about cookies, or how to control or delete them, please visit aboutcookies.org for detailed guidance.
If You disable Your web browser’s ability to accept cookies You still will be able to browse our site, but might not be able to access or take advantage of the many service features.
Data Storage
Somers Town Community Association uses third-party vendors and hosting partners to provide services such as mailing lists. Data relating to users and their organisations is transferred to or mirrored on servers within the European Union. Somers Town Community Association reserves the right to transfer or mirror data to servers outside the European Union.
Somers Town Community Association will apply all reasonable measures to ensure that data held on Our servers is secure but cannot guarantee that security measures will not be breached.
Changes
Somers Town Community Association may periodically update this policy. We will notify you about significant changes in the way we treat personal information by placing a prominent notice on our site.
Questions
Any questions about this Privacy Policy should be sent to admin@somerstown.org.uk
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in April 2018